Frequently Asked Questions

GXO.dev is the leading agentic commerce platform that enables AI agents like ChatGPT, Claude, and Gemini to discover, recommend, and facilitate purchases for users. Our platform provides APIs and infrastructure that allow AI agents to act as intelligent shopping assistants, helping users find and buy products through natural conversation. We connect merchants with AI agents, enabling seamless commerce experiences where users can shop without leaving their AI conversations.

Agentic commerce is the next evolution of e-commerce where AI agents facilitate shopping experiences through natural conversation. Instead of traditional search and browse interfaces, users can describe what they want in natural language, and AI agents find and recommend products, handle checkout, and manage the entire purchase flow. This represents a fundamental shift from user-initiated shopping to AI-assisted commerce, enabling more personalized, efficient, and accessible shopping experiences for millions of users.

GXO.dev provides comprehensive APIs that AI agents can use to access product catalogs, process user requests, and facilitate purchases. Our platform includes product discovery APIs, recommendation engines, checkout integration, and real-time inventory management. AI agents can query our APIs to find products based on user descriptions, get personalized recommendations, and complete purchases seamlessly within the conversation interface.

Unlike traditional e-commerce platforms that require users to browse websites and navigate complex interfaces, GXO.dev enables commerce through natural conversation with AI agents. Our platform is designed specifically for agentic commerce, providing APIs optimized for AI agent integration, real-time product data, intelligent recommendation systems, and seamless checkout experiences. We focus on making commerce accessible through AI conversation rather than traditional web interfaces.

GXO.dev offers a comprehensive suite of APIs including Product Discovery API for semantic product search, Recommendation Engine API for personalized suggestions, Checkout Integration API for seamless purchases, Real-time Inventory API for live product data, Analytics API for performance tracking, and Webhook APIs for real-time updates. All APIs are RESTful, well-documented, and designed for easy integration with AI agents and custom applications.

Integration is straightforward with our developer-friendly APIs. You can start with our Product Discovery API to search products, use our Recommendation Engine for personalized suggestions, and integrate our Checkout API for purchases. We provide SDKs for popular programming languages, comprehensive documentation, and code examples. Most integrations can be completed in under 2 hours with our step-by-step guides.

GXO.dev provides SDKs and comprehensive support for Python, JavaScript/Node.js, TypeScript, Go, PHP, Ruby, Java, and C#. We support all major frameworks including React, Vue.js, Angular, Django, Flask, Express.js, and more. Our RESTful APIs work with any programming language that can make HTTP requests, and we provide detailed documentation for each supported language.

Yes, GXO.dev provides real-time data synchronization through our WebSocket APIs and webhook system. Product inventory, pricing, and availability are updated in real-time across all connected AI agents and applications. We also support incremental updates to minimize bandwidth usage and ensure your AI agents always have the most current product information.

GXO.dev offers flexible pricing plans starting with ACP Starter at $29/month for small businesses, ACP Pro at $79/month for growing brands, and ACP Enterprise at $299/month for large organizations. All plans include API access, product feed generation, and basic analytics. We also offer add-on services like GEO Website Analysis and Programmatic SEO. Pricing is based on API usage and features, with no hidden fees or setup costs.

We offer the ACP Developer plan at $11/month, which is perfect for developers and small projects with up to 1,000 products, 10K API requests per month, and up to $10K GMV tracking. You can upgrade to a paid plan anytime to unlock additional features and higher usage limits.

Absolutely. You can upgrade, downgrade, or cancel your plan at any time through your account dashboard. Plan changes take effect immediately, and you'll only be charged for the time you used each plan. There are no cancellation fees or long-term contracts. You can also pause your subscription if you need a temporary break.

Yes, we offer special pricing for non-profits (50% discount), students (30% discount), and eligible startups (20% discount). We also provide educational discounts for universities and research institutions. Contact our sales team with your organization details to learn more about available discounts and eligibility requirements.

GXO.dev is compatible with all major AI agents and platforms including ChatGPT, Claude, Gemini, Perplexity, Copilot, and custom AI solutions. Our APIs work with any AI agent that can make HTTP requests, and we provide specific integration guides for popular platforms. We also support custom AI agents and proprietary AI systems through our flexible API architecture.

Our AI-powered recommendation engine analyzes user preferences, purchase history, contextual data, and product attributes to deliver highly personalized product suggestions. It uses machine learning algorithms to understand user intent and match products that are most likely to meet their needs. The system continuously learns and improves recommendations based on user interactions and feedback.

Yes, GXO.dev supports all product categories and industries including fashion, electronics, home goods, beauty, health, automotive, and more. Our platform is designed to handle diverse product catalogs with intelligent categorization, semantic search capabilities, and industry-specific optimization. We work with merchants across all sectors to ensure comprehensive product coverage.

Yes, GXO.dev supports global commerce with multi-currency support, international shipping calculations, and localized product data. We support all major currencies and provide region-specific product recommendations. Our platform also handles international tax calculations and compliance requirements for different markets.

GXO.dev implements enterprise-grade security measures including end-to-end encryption, secure API authentication, and comprehensive data protection. We are SOC 2 compliant and follow industry best practices for data security. All API communications are encrypted, and we never store sensitive payment information. We also provide detailed audit logs and security monitoring for enterprise customers.

Yes, GXO.dev is fully compliant with GDPR, CCPA, and other major data protection regulations. We provide data processing agreements, privacy impact assessments, and comprehensive compliance documentation. Our platform includes built-in privacy controls, data retention policies, and user consent management to ensure full regulatory compliance.

GXO.dev integrates with industry-leading payment processors like Stripe and PayPal to ensure secure payment processing. We never store payment information directly, and all transactions are processed through PCI-compliant payment gateways. Our platform supports multiple payment methods including credit cards, digital wallets, and buy-now-pay-later options.

GXO.dev provides comprehensive analytics including conversion rates, user engagement metrics, product performance data, revenue attribution, and AI agent effectiveness. Our dashboard includes real-time analytics, custom reporting, and detailed insights into how your products perform across different AI agents and user interactions. We also provide API access to analytics data for custom reporting and integration.

Our analytics dashboard provides detailed insights into how your products perform across different AI agents, including discovery rates, recommendation frequency, conversion rates, and revenue attribution. You can track performance by AI agent, product category, time period, and user demographics. We also provide alerts and notifications for significant performance changes.

Yes, GXO.dev includes built-in A/B testing capabilities for product listings, recommendations, and checkout flows. You can test different product descriptions, images, pricing strategies, and recommendation algorithms to optimize performance. Our platform provides statistical significance testing and detailed performance comparisons to help you make data-driven decisions.

GXO.dev provides comprehensive support including 24/7 technical support, dedicated account managers for enterprise customers, extensive documentation, video tutorials, and community forums. We also offer professional services including custom integrations, performance optimization, and strategic consulting. Our support team includes AI and e-commerce experts who can help you maximize your platform usage.

Yes, we provide comprehensive onboarding including platform setup, API integration guidance, best practices training, and ongoing optimization support. We offer live training sessions, recorded tutorials, documentation, and hands-on workshops. Our team works with you to ensure successful implementation and optimal performance of your agentic commerce solution.

GXO.dev provides extensive documentation including API references, integration guides, code examples, best practices, and troubleshooting guides. We also offer video tutorials, webinars, case studies, and a knowledge base. Our documentation is regularly updated and includes interactive examples to help you get started quickly.

GXO.dev is continuously evolving with new features including advanced AI capabilities, enhanced recommendation algorithms, expanded platform integrations, and improved analytics. We're working on voice commerce integration, visual product search, advanced personalization, and expanded international support. Our roadmap is driven by customer feedback and industry trends to ensure we remain at the forefront of agentic commerce innovation.

GXO.dev maintains a dedicated research team that monitors AI and commerce trends, conducts user research, and develops innovative solutions. We partner with leading AI companies, participate in industry conferences, and collaborate with academic institutions. Our platform is designed to be future-proof, with flexible architecture that can adapt to new AI capabilities and changing commerce patterns.