Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Business information (company name, industry, business type)
• Payment information (billing address, payment method details)
• Communication preferences
• Support requests and feedback

1.2 Usage Information

We automatically collect certain information about your use of our services:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Log data and analytics
• Cookies and similar tracking technologies

1.3 E-commerce Data

When you integrate your store with our platform, we may collect:

• Product information and inventory data
• Sales and transaction data
• Customer information (anonymized where possible)
• Store configuration and settings

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Communicate with you about our services
• Provide customer support
• Analyze usage patterns and optimize performance
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who assist us in:

• Payment processing (Stripe, PayPal)
• Cloud hosting and infrastructure
• Analytics and monitoring
• Customer support
• Email communications

3.2 E-commerce Platform Integration

We may share data with integrated platforms (Shopify, Etsy, BigCommerce) as necessary to provide our services.

3.3 Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data centers and infrastructure
• Employee training on data protection

5. Your Rights and Choices

5.1 General Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Object to certain processing activities
• Data portability

5.2 GDPR Rights (EU Residents)

If you are in the European Union, you have additional rights under GDPR:

• Right to be informed about data processing
• Right of access to your data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

5.3 CCPA Rights (California Residents)

California residents have the right to:

• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Say no to the sale of personal information
• Access their personal information
• Equal service and price, even if privacy rights are exercised

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our services
• Provide personalized content and advertisements
• Ensure security and prevent fraud

You can control cookies through your browser settings. See our Cookie Policy for more details.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our services

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: