Analytics Dashboard Overview - Track Your Agentic Commerce Performance
Learn about your main analytics dashboard, key metrics, usage analytics, and performance trends for agentic commerce success.
Understanding Your GXO Analytics Dashboard
Your GXO.dev Analytics Dashboard is your command center for agentic commerce success.
Track AI agent interactions, monitor conversion rates, and optimize your strategy using real-time data and AI-powered insights.
Understanding Your Main Dashboard
Dashboard Layout
Key Metrics Overview
- Total Products – Number of products in your catalog
- AI Interactions – Times AI agents have viewed your products
- Conversions – Sales attributed to AI agent recommendations
- GMV (Gross Merchandise Value) – Revenue from AI-driven sales
Performance Trends
- Daily, weekly, and monthly trend charts
- AI agent interaction growth
- Conversion rate analysis
- Revenue attribution tracking
Recent Activity
- Latest AI agent interactions
- New product syncs
- Feed updates and optimizations
- Performance alerts and notifications
Navigation Overview
| Section | Description |
|---|---|
| Main Dashboard | Overview of key metrics, trends, and alerts |
| Products | Detailed product-level analytics and recommendations |
| Integrations | Platform health and sync performance metrics |
| Reports | Customizable performance reports, exports, and filters |
Key Metrics at a Glance
Core Performance Indicators
AI Agent Interactions
- Total Interactions – All AI product views
- Unique Interactions – Distinct AI agent sessions
- Interaction Rate – % of catalog viewed by AI
- Average Session Duration – Time AI agents spend reviewing products
Conversion Metrics
- Conversion Rate – % of AI interactions that result in sales
- Revenue per Interaction – Average revenue from AI discovery
- Sales Attribution – % of total sales driven by AI
- Customer Lifetime Value (CLV) – Value of customers acquired via AI
Product Performance
- Top Performing Products – Highest AI engagement
- Conversion Leaders – Highest conversion rate items
- AI Discovery Rate – Frequency of product mentions in AI results
- Product Engagement – Depth and duration of AI interactions
Advanced Metrics
AI Agent Attribution
- Source Attribution – Which AI platforms drive traffic
- Query Analysis – Common customer questions / phrases
- Recommendation Accuracy – How well AI matches user intent
- Customer Journey Mapping – Path from AI discovery to conversion
Performance Optimization
- Feed Health Score – Overall feed quality and completeness
- Sync Performance – Reliability of data syncs
- Data Quality Metrics – Accuracy and freshness of product data
- Optimization Opportunities – AI-suggested improvements
Usage Analytics
API Request Monitoring
Request Volume
- Total and unique requests to product feeds
- Request frequency and peak times
- Usage pattern insights
- AI agent engagement density
Rate Limiting
- Current Usage – API requests this cycle
- Remaining Quota – Requests left this month
- Usage Trends – Historical consumption data
- Optimization Tips – Recommendations to reduce waste
Feature Usage Statistics
Platform Integration Usage
- Shopify – Feed and sync volume
- Etsy – Marketplace performance metrics
- BigCommerce – Product sync and analytics
- Stripe – Transaction and GMV data
Feature Adoption
- Feed Generation – Frequency of feed updates
- A/B Testing – Active test usage (Pro+)
- Custom Rules – Rules used for optimization (Pro+)
- Webhooks – Connected automation integrations (Pro+)
Subscription Tier Limits
| Limit Type | Tracked Metric |
|---|---|
| Products | Total items allowed under plan |
| API Requests | Monthly usage quota |
| GMV Tracking | Revenue attribution capacity |
| Features | Active plan-level feature access |
Usage vs. Limits View
- Product usage progress bar
- API request quota tracker
- GMV tracking utilization
- Feature access matrix
💡 Tip: The dashboard automatically alerts you when usage nears plan limits.
Performance Trends
Historical Analysis
- Growth Trends – Long-term performance improvement
- Seasonal Patterns – Detect high/low sales seasons
- Event Impact – Track marketing or launch effects
- Optimization Impact – Measure results of implemented changes
Comparative Analysis
- Month-over-Month and Year-over-Year comparisons
- Platform Comparison – Shopify vs Etsy vs BigCommerce
- Product Comparison – Analyze best vs. worst performers
Predictive Analytics
Forecasting
- Revenue Projections – Based on recent trends
- Growth Projections – Forecast customer/AI engagement
- Capacity Planning – Estimate when to upgrade your plan
- Optimization Priorities – Identify where to focus next
AI-Powered Insights
- Performance improvement recommendations
- AI-detected trend shifts
- Opportunity detection (e.g., “low visibility products”)
- Predictive modeling for future GMV
Dashboard Customization
Personalization Options
- Custom Widgets – Add KPIs you care about
- Widget Layout – Drag-and-drop dashboard arrangement
- Widget Size & Refresh Rates – Real-time or periodic updates
View Preferences
- Default date ranges
- Metric focus (e.g., conversions, GMV, engagement)
- Platform filters (Shopify, Etsy, etc.)
- Product category filters
Alert Configuration
Performance Alerts
- Threshold Alerts – Notify when KPIs exceed set limits
- Trend Alerts – Sudden spikes or drops in performance
- Error Alerts – Sync or feed issues
- Optimization Alerts – AI identifies potential gains
Notification Preferences
- Email notifications
- In-dashboard notifications
- Mobile push alerts
- Custom alert schedules
🔔 Smart alerts ensure you’re always informed about what matters most.
Advanced Analytics Features
Custom Reports
Report Builder
- Create custom metrics, dimensions, and filters
- Build custom visualizations and charts
- Segment data by time, product, or platform
Report Sharing
- Export as CSV, Excel, or PDF
- Schedule automatic delivery
- Save and reuse report templates
- Collaborate with your team via shared dashboards
Data Export
Export Formats
- CSV / Excel – Raw data for analysis
- PDF – Presentation-ready performance reports
- API Export – Connect to your BI or CRM tools
Export Scheduling
- Automated exports on daily, weekly, or monthly intervals
- Email delivery and cloud storage (Google Drive, S3)
Troubleshooting Dashboard Issues
Common Problems
Data Not Loading
- Check internet connection
- Refresh dashboard
- Clear cache / cookies
- Verify browser compatibility
Incorrect Data
- Confirm data syncs are successful
- Reconnect integrations if needed
- Check product visibility settings
Performance Lag
- Limit data range in filters
- Disable unused widgets
- Optimize browser performance
Quick Solutions
Data Refresh
- Force re-sync from platform
- Verify last sync timestamps
- Check feed status
Performance Optimization
- Reduce dashboard load with filters
- Narrow timeframes
- Contact support for backend analysis
Best Practices
Dashboard Usage
- Monitor Daily: Review key KPIs each morning
- Ensure Data Quality: Maintain clean product and feed data
- Analyze Trends: Look for emerging patterns
- Act on Insights: Apply optimization suggestions quickly
Analytics Strategy
- Set Clear Goals: Define what success looks like
- Track Consistently: Use benchmarks to measure progress
- Test & Learn: A/B test changes and monitor impact
- Iterate: Optimize based on what works
📈 Remember: The analytics dashboard is more than numbers—it’s a real-time feedback loop for your business growth.
Next Steps
Now that you understand your analytics dashboard:
Support & Resources
Getting Help
- Documentation: Full analytics feature guides
- Support: Email support for all plans
- Community: Join our Discord for peer advice
- Training: Attend webinars and onboarding tutorials
Analytics Resources
Your analytics dashboard is the intelligence layer of your business. Use it to track, learn, and grow faster with every AI-driven insight.