Account Setup - Creating Your GXO.dev Account

GXO.dev Account Setup Guide

Setting up your GXO.dev account is quick and straightforward.
This guide walks you through creating your account, understanding the difference between personal and team accounts, and configuring your first workspace for agentic commerce.

Step 1: Create Your GXO.dev Account

Sign-Up Process

1. Visit the Sign-Up Page

   • Go to gxo.dev and click Get Started
   • Or visit the sign-up page directly

2. Choose Your Sign-Up Method

   • Email & Password: Traditional sign-up with email verification
   • Google OAuth: Fast setup using your Google account
   • GitHub OAuth: Use your GitHub account credentials

3. Complete Your Profile

   • Enter your business name
   • Select your industry
   • Choose your business type (Individual, Small Business, Enterprise)

4. Verify Your Email

   • Check your inbox for a verification email
   • Click the verification link to activate your account

💡 Tip: If you don’t see the email within a few minutes, check your spam or promotions folder.

Step 2: Initial Account Configuration

After signing up, you’ll be prompted to configure your new account:

1. Set Your Preferences

   • Choose your primary use case (e.g., E-commerce, Marketplace, SaaS)
   • Select your target AI platforms (ChatGPT, Claude, Gemini, etc.)
   • Configure notification preferences (email, Slack, etc.)

2. Complete Your Business Profile

   • Add company details (address, industry, size)
   • Upload your business logo (optional)
   • Set timezone and currency preferences

Personal vs. Team Accounts

Personal Accounts

Best for: Individual merchants, freelancers, or solo business owners.

Features:

• Single-user access
• Personal billing and subscription management
• Direct platform integrations
• Basic analytics and reporting
• Up to 1,000 products
• $29/month (ACP Starter Plan)

Limitations:

• No team collaboration
• No role-based permissions
• Personal use only

Team Accounts

Best for: Businesses, agencies, or enterprises with multiple team members.

Features:

• Multiple team members with role-based access
• Centralized billing and subscription management
• Shared resources and analytics
• Enhanced reporting and collaboration tools
• Unlimited products (plan-based limits)
• Starting at $79/month (ACP Pro Plan)

Benefits:

• Team member management
• Role-based permissions (Owner, Member)
• Shared workspace and resources
• Advanced security controls
• Dedicated support

Setting Up Your First Team Workspace

Create a Team Account

1. From Your Dashboard

   • Click Create Team Account in the main navigation
   • Or navigate to Settings → Account → Create Team

2. Enter Team Information

   • Team or business name
   • Unique team slug (e.g., my-company)
   • Select your industry and business type
   • Add a short team description

3. Configure Workspace

   • Set your default currency and timezone
   • Choose primary AI platforms
   • Set up notification preferences
   • Configure initial product feed options

🧩 Example Workspace URL:
Format: https://gxo.dev/home/[team-slug]
Example: https://gxo.dev/home/acme-corp

This URL is where you and your team will collaborate inside your GXO workspace.

Inviting Team Members & Managing Roles

Inviting Team Members

1. Go to Settings → Team → Members
2. Click Invite Member
3. Enter the member’s email address
4. Choose their role: Owner or Member
5. Click Send Invitation

Invitation Process:

• The invitee receives an email link
• If they don’t have a GXO account, they’ll be prompted to create one
• Once accepted, they gain access to your team workspace

Understanding Roles

Owner Role

Full Access

• Manage team settings, billing, and security
• Invite or remove members
• Access all analytics and integrations
• Configure permissions and integrations

Responsibilities

• Primary billing contact
• Account security and compliance oversight
• Team management and delegation

Member Role

Limited Access

• View and manage products
• Access analytics and performance data
• Use connected integrations
• Cannot modify billing or team settings

Responsibilities

• Manage product operations
• Monitor analytics
• Support daily commerce activities

Team Permissions

Account Security & Best Practices

Security Features

1. Two-Factor Authentication (2FA)

   • Strongly recommended for all team members
   • Supported apps: Google Authenticator, Authy, 1Password
   • Backup codes available for recovery

2. Password Requirements

   • Minimum 8 characters
   • Includes uppercase, lowercase, and numbers
   • Special characters recommended

3. Session Management

   • Monitor active sessions
   • Log out inactive sessions remotely
   • Configure session timeouts

Best Practices

1. Regular Access Reviews

   • Review team permissions quarterly
   • Remove access for former employees
   • Adjust roles based on responsibility changes

2. Secure Onboarding

   • Require company email addresses for access
   • Enforce 2FA for all members
   • Provide security onboarding for new hires

3. Backup & Recovery

   • Keep a backup contact for account recovery
   • Store billing and support info securely
   • Document key credentials internally

🧠 Pro Tip: Use your team’s password manager (like 1Password or Bitwarden) to store GXO credentials securely.

Next Steps

Now that your account is set up, you’re ready to:

• Choose your subscription plan
• Connect your first platform
• Generate your first product feed
• Manage team members & roles

Troubleshooting Account Setup

Common Issues

Email Verification Problems

• Check spam or promotions folder
• Request a new verification email
• Contact support if you still can’t verify

Team Invitation Issues

• Verify the invitee’s email
• Ensure they accept within 7 days
• Confirm they don’t already belong to another team

Access Problems

• Check assigned role permissions
• Verify account activation
• Contact team owner for adjustments

Getting Help

Support Options

• Documentation: Visit the support center
• Community: Join the Discord community
• Email Support: Available for all paid plans
• Enterprise Support: Dedicated account and onboarding team

Your GXO.dev account is the foundation of your agentic commerce journey.
Take a few extra minutes to configure it properly for a secure and seamless experience.